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Operations Technician

  • Profile Created:
  • 5 months ago

Skills

Education

  • Business Academy Aarhus 2009 - 2011

    AP Degree, Computer Science

    Primarily focused on Java, C#, .NET, WPF, MSSQL 2005 + 2008, Oracle, and networks in general. Independently, I have also worked with SilverLight, WCF and MS Cloud Services on the Windows Azure platform on my own. Focus in and around development methods was on Unified Process, Scrum, and eXtreme Programming.

Experience

  • TDC Group 2018 - 2020

    Operations Technician (Robotics development)

    Main responsibilities included development and maintenance of our cross-departmental Robotic Process Automation (RPA) program in TDC Erhverv (TDC Group). Developing primarily desktop automation in WinAutomation 8. With focus mainly on data input/extraction/transfer between various systems, dynamic XML script generation, some JavaScript and VB integration, automated email trigger system, call dial automation, etc.

  • TDC Group 2016 - 2018

    Operations Technician

    Main responsibilities included troubleshooting and correcting errors on the IMS platform, lower end maintenance on various IMS systems, support for 1st line technicians, sparring with platform engineers, weekly cross-departmental huddle, educating and sparring with new operations technicians, and more.

  • Sitel Denmark 2015 - 2016

    Technical Support Consultant

    Technical support on behalf of TDC Erhverv (TDCGroup) for TDC Business customers Areas within skill scope included mainly; mobile, IMS, DSL, VPN MPLS tunnels, fiber optic and alarm circuits.

  • Studenterhus Aarhus 2009 - 2016

    Teamleader

    Volunteering in the capacity as teamleader for danish and international volunteers at various events. Responsibilities included hosting and managing social and business events in a capacity of teamleader for other volunteers, training of new volunteers, coordinating event entertainment and catering, managing bar and staff, etc.