Bachelor of Science

Systems Engineer

Maintenance and monitoring of Netcool distributed and high availability cluster infrastructure of Nordic customers  Unix / Aix, Linux server infrastructure, db2 sql databases, Perl and Java apps  Provide consultancy on Ansible projects for Cloud automation after red hat acquisition as a Devops, Bash for scripting  Work with senior OS sysadmins to manage large, complex projects and provide detailed troubleshooting

Software Integration Engineer

 Plan and deploy software upgrades on US network Infrastructure. Mainly Voice Core Servers and Radio Access network devices.  Unix and solaris servers, Cli manager and Bash scripts  Work with senior Advanced Tech support to troubleshoot and limit customer impact.

Network Support

 Supervise and maintain Radio Access infrastructure. Implementations for new 4G and 5G upgrades.  Network Management with Nokia and Ericsson Management systems, unix and solaris, AMOS and Winfiol  Work with field Technicians to support, troubleshoot, isolate problems, report outages and limit customer impact.

Technical Support Engineer

 Maintenance and day to day support of large account customers MPS solution, Pre and Post sales support  Single point of contact and primary country escalation point supporting field techs and customer IT  Work with senior software and hardware analysts providing resolution details, Root cause and monitor SLA

Sales Support

 Participated in two, two month sale project cycles  Telephony, Voip services, Mobile services, customer service

System Specialist GIS

 GIS and strategic planning department, ArcGis admin, providing analysis, support and data-map reports  Autocad designs, drafts, drawings, rural buildings and gas pipelines

Freelancer,

 Personal computer support, builds, software installations  Home personal and office networks, Greek ISP routers setup and web page hosting