Fluent English highly committed and results-driven Sr. Information Technology Manager | Principal Data Project Manager | IT Project Management Senior with proven knowledge of data privacy and GDPR. Extensive experience of operating at the most senior executive levels within organizations to drive forward change and improvement agendas within complex and pressurized environments to transform business performance and deliver commercial results.
Areas of Expertise; Business Process Management | Process Re-engineering | Stakeholder Management
Auditing | Compliance | Project Management (International) | Business Analysis | Strategic Planning | Change Management | Organisational Development | Leadership | Client Relationship Management
- University of Illinois 1999
Thesis on Banking - Finance Decision Systems
- American College of Greece 1992
- Control Data Inc. 1992
- Heracles Group – Member of LafargeHolcim Group 2020 - Present
Country Digital & IT Manager ◦ Technical Lead for system implementation Projects. ◦ Deliver projects within scope (business & technical requirements)/quality/budget/time Manage, prepare, and monitor annual IT budget, business (MTP) forecast and ensure cost-effectiveness in cooperation with Group IT Shared Services. Manage all aspects of the implementation and operation of information and functional systems, including local software applications, network phone systems, and end-user computers. Cooperate and support Group IT projects. Manage & monitor the performance of SLA’s & maintenance contracts with External Business Partners regarding IT. Responsible for all BU IS/IT infrastructure (hard/software, network, and Telecommunications (LAN/WAN). Manage controls to minimize business risk in compliance with Group ITIL based internal controls. Provide guidance & support for IT Team members. Coordinate the IT Team at a local level. Identify opportunities for team training and skills development. Manage communication and working relationship between IT and other Units within the organization as well as multiple external IT service providers.
- Adacom SA 2015 - 2019
Establishing the PMO; designing all processes and introducing new project management. methodologies such as RAID; influencing others to adopt recommended changes and engaging stakeholders with process transformation Reviewing existing project processes across the organization as well as developing a good understanding of the business in order to inform decision making and enable transformation Building strong relationships with business leaders and working to understand their requirements and expectations; managing these and creating collaborative partnerships. Leading the PMO and international professional services projects across EMEA, the UAE and UK; building cross cultural understanding and identifying methods of overcoming geographical distance to create team relationships. Introducing project server processing in the SharePoint environment; defining mandatory skills and expertise required for the setup of teams as well as establishing development opportunity to embed new process. Communicating effectively with others and operating as part of the senior leadership team to define and scope the remit of the PMO office. Managing all GDPR related projects, across EU
- I.G.E. SA 2014 - 2015
Held overall responsibility for the activities of the project office and e-commerce unit including leading a team of 5 employees and working across logistics, supply chain process, procedures and applications Accountable for all people related processes within the team including recruitment, retention, development and performance management Worked in collaboration with the senior management team to develop and progress cross functional improvements; devising and implementing strategic plans to enable business growth Led a large-scale E-Commerce remodeling project; scoping project requirements, identifying business improvement opportunities as well as effectively scheduling and resourcing project to enable success Reviewed logistics and supply chain vendor’s performance and contractual terms; renegotiated and sourced new providers as appropriate to drive forward cost saving initiatives without jeopardizing relationships Managed large project budgets of up to €650,000; reported results and managed variances on an ongoing basis to ensure that project was delivered within budget Drove operational transformation by effectively engaging business with change; designed and implemented process automation to create efficiency and deliver considerable cost savings
- First Business Bank 2012 - 2013
Held full accountability for leading and managing 3 business units; the Project Office, Organization, and Human Resources and managed a team of 12 Motivated team to operate cross-functionally in order to drive efficient and collaborative working practices and create a joined-up and cohesive approach. Led the transversal transformation project tasked with the reorganization and restructuring of all departments including Audit and Compliance; worked to motivate teams and maintain performance during period of instability. Was appointed Head Project Manager of FBB’s Liquidation project after its acquisition by National Bank of Greece in May 2013; including managing all people-related issues such as redundancy and redeployment.
- Emporiki Bank Sa - Member of the Credit Agricole Group 2008 - 2012
Managed and drove a 4-year “Transformation” project with a total value of €1.2bn throughout its lifecycle including presenting project progress to the Executive Committee and Board of Directors. Planned and monitored the activities for 6 different teams of 14 project managers to deliver a complete transformation of all internal and external service delivery, banking product offering, and restructure of the business. Fully implemented and delivered an Anti-Money Laundering project which included the setup and delivery of a new application as well as the reformation of all compliance procedures resulting in an improved customer experience. Consistently delivered resourcing and financial savings to the organization including reducing the time to process transactions by almost 35% and increased the number of transactions reviewed while the released effort of 9 FTE’s.
- Millennium Bank (Member of Millennium BCP Group) 2001 - 2008
Led and controlled the internal control system and risk of information for Millennium BCP Group including being responsible for business continuity planning, disaster recovery, and risk assessment across the group Worked internationally to manage diverse project teams in order to identify risk, plan mitigations and implement process and procedural changes to increase security
- E.F.G. Eurobank – Ergasias 1998 - 2001
- Hypovereinsbank A.G. - Member of Unicredit Group 1994 - 1998