Computer Technician with over two years of high-quality technical service experience in a large corporate environment for end-users. Seeking position in a challenging and rewarding tech environment where I can expand upon my existing skill base while contributing to a lively IT team.
- Cassa Rurale Bassa Vallagarina 2010 - 2010
Troubleshot and maintained networking devices and infrastructure across the enterprise including switches, routers and firewalls. Diagnosed system hardware and software problem. Monitored system logs for all company computers and devices to maximize uptime.
- Liscio Club 2012 - 2012
Wrote and implemented management software using C#. Coded corporate website. Trained users in repairing and resolving recurring issues. Repaired and replaced hardware. Created and maintained databases. Upgraded and expanded network systems and their components
- Saidea Informatica 2014 - 2014
Resolved computer hardware and software, printing, installation and operating systems issues. Installed, configured and maintained operating systems and application software. Identified and solved technical issues with a variety of diagnostic tools.
- Dexit 2014 - Present
Provided end-user troubleshooting and desktop support on Windows systems. Installed software, modified and repaired hardware and resolved technical issues. Provided on-call support for critical issues. Used ticketing systems to manage and process actions taken.