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Remote Service Leader
- Profile Created:
- 2 years ago
Description
Responsible for remote troubleshooting on PET-CT and Gammacamera systems installed in Italy and Malta. Collaborate with Area Service Managers and Directors Of Service to better satisfy Customer needs. Support Field Engineers on technical issue resolution. Escalate case to European On Line Center and manage critical issue to Customer Site.
Skills
Education
- Università degli Studi di Firenze 2004
Magistral Degree In Electronic Engineering
Thesis work title: \Planning of the radio equipment transmitter locations for digital television in the Colli Euganei’s Regional Park area
- Leonardo Da Vinci Technical Institute 190
High School Diploma as Expert in Industrial Electronics
Experience
- GE Healthcare Institute 2019 - 2019
Adjunct Instructor
Teacher at the NM Proficient Service Training. Great experience! I should have teached other trainings in 2020 but unfortunately Covid Pandemic avoid USA travel.
- GE Medical Systems Italia 2016 - Present
Remote Service Leader
Responsible for remote troubleshooting on PET-CT and Gammacamera systems installed in Italy and Malta. Collaborate with Area Service Managers and Directors Of Service to better satisfy Customer needs. Support Field Engineers on technical issue resolution. Escalate case to European On Line Center and manage critical issue to Customer Site
- GE Medical Systems Italia 2006 - 2016
Field Service Engineer
Responsible formaintaining the efficiency of Gammacamera, PET/CT, CT. preclinical and cyclotrons systems.
- Maspres 2004 - 2006
Project Leader
Production of technical documentation, manuals, risk analysis, Development of preproduction prototypes, Field supervisor
- Maspres 2004 - 2006
Project Leader
Production of technical documentation, manuals, risk analysis, Development of preproduction prototypes, Field supervisor
- Quanta Ltd 2004 - 2004
Internship Quanta Ltd
design, testing and qualification of pre-production prototypes, development and design of new electronic equipment, PCB design (using OrCAD software), documentation writing.