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IT/OT OnSite Support Engineer
- Profile Created:
- 2 years ago
Description
27 Years Old, Married, Muslim, Safe driver, Sports Lover, Technology Lover, Music Lover, BMX Professional, Ambitious, Fast learner, Proactive, Honest, I Love doing the right things with the right way.
Always Looking for a better environment where my family can feel safe and happy, that is why I am currently looking for a new opportunity somewhere else out my country, targeting European countries, simply because I am super interested in their lifestyle, way of living, Health care and Education. Otherwise, I am looking forward to improving myself and my skills in the Technology field. I am super motivated and ready to relocate ASAP.
Education
- Faculty of Sciences and Techniques ; Settat, Morocco 2018 to 2020
Master\'s degree in Management Information System
ICT Standards and repositories (ITIL and Cobit); Project Management; Information System architecture; Software Engineering; Networks and security; ERP and functional professions; Governance of Information systems.
- Faculty of Sciences and Techniques ; Mohammedia, Morocco 2016 to 2017
License degree of ICT systems integration
Software Engineering UML; Object-oriented programming; Algorithm; DotNET Technologies; Java programming; Oracle Database; Web Technology and programming.
- Specialized Institute of Applied Technology ; Bouznika, Morocco 2014 to 2016
Technical diploma specializing in ICT Development
Structured programming techniques and languages; Object-oriented programming; Algorithm; Design and modeling of an information system (UML, Merise); Technical Customer Support; Database Management System (SQL Server, MySQL); Computer Networks; Client-Server Programming; Dynamic Website Programming; Application Deployment; C, C++; C#; ASP.NET; PHP; JavaScript; HTML; CSS; Bootstrap; Time Management.
- High school of Jaber Ibn Hayan ; Mohammedia Morocco 2013 to 2014
Baccalaureate of science & physics
Math; Physics; Science; Philosophy; English; French; History.
Experience
- APM Terminals Management, Maersk Group ; Tangier Morocco 2021 - Present
Onsite IT/OT Support Engineer
Responsible for an ICT department. Manage ICT Projects. Provide technical documentation. Manage Business Continuity Planning. Interact with users to gather requirements. Monitor system performance. Service Desk, Helpdesk ICT Support using ServiceNow. Manage Microsoft 365 Apps. Manage ICT Assets Inventory and Users Access. Solve ICT system problems. Administer ICT system. Maintain relationships with suppliers.
- LEONI Wiring Systems ; Casablanca Morocco 2017 - 2021
IT System Administrator
Manage the whole ICT department alone for one YEAR. Manage the Data backup and restoration using VEEAM and Backup Exec. Manage software updates and security of more than 300 Assets such as Servers, Laptops, Desktops, Tablets, Cutting Machines, Printers and IOS Smartphones. Troubleshoot different ICT Problems. Service Desk, Helpdesk ICT Support using ServiceNow. Provide ICT Training and Awareness for new Joiners. Monitor ICT systems performance. Maintain relationships with suppliers. Manage ICT Assets Inventory and Users Access.